Restore

In PratikYedek restore is zero-knowledge:

1. Encrypted chunks are downloaded from the server
2. Your device decrypts them with the encryption key
3. Files are written to the target folder

Restoring with desktop

1. Go to Backups
2. Select the snapshot you want to restore
3. Click Restore
4. Choose a target folder (important: pick a different folder if there is a risk of overwriting existing files)
5. Enter your encryption passphrase
6. Restore begins

Restoring via web

Per-file download:

1. Backups → [snapshot] detail page
2. Select the file you want from the file list
3. Click Download
4. The browser downloads it encrypted → it is decrypted on your device → a save dialog opens

Bulk folder restore is not available via web — that is a desktop-only feature.

Restoring older versions

PratikYedek does versioning; every backup creates a new snapshot.

• On the Backups page see the snapshot list per folder (sorted by date)
• Pick an older snapshot → restore
• Tax advisor plans keep 7 years of history (KVKK § 12 + audit_log)

Emergency: no access to your account

If your account is suspended or you have access issues:

1. Contact destek@pratikyedek.com
2. Identity verification (Turkish ID + account email)
3. A manual export (encrypted tar.gz) is sent

Encryption key loss

Due to the zero-knowledge architecture, PratikYedek does not know and cannot recover your encryption key. Passphrase loss = data loss.

Recommended practices:

• Store the encryption key passphrase in a password manager (1Password / Bitwarden)
• Keep a paper copy in a safe place
• For tax advisors: office safe + personal password manager (two layers)