PratikYedek — Help Center (English)

PratikYedek is a KVKK-compliant, end-to-end encrypted cloud backup platform built for Turkish accountants, small businesses and SMEs.

Note: Core English documentation is live. The Public API section still uses Turkish content; full API parity is scheduled for F4.5.

Sections

• Getting started — Account creation, 5-min onboarding video, first backup (desktop + web), restore.
• Tax advisor (SMMM/YMM) — Add taxpayer, tax-audit sharing, taxpayer transfer.
• Mobile app — Android internal track installation, biometric unlock, offline queue, account deletion.
• Bring Your Own Storage (BYOS) — Connect Google Drive or OneDrive; tax-advisor restriction.
• KVKK + Privacy — Privacy notice, data deletion request, data residency.
• FAQ — General, Billing, Security, Refund & Withdrawal.
• Industry use cases (sectors) — coming soon (TR available: /sektorler/)
• Public API — see Turkish docs for now: /api/

If you need help in English right now, contact support@pratikyedek.com.